How Deliveries Works at Top Tech Groove

How does Top Tech Groove Delivery work?

We deliver across the Dhaka City by SteadFast or PaperFly Courier and nationwide by PaperFly or Sundarban Courier or SA poribohon or with SteadTas courier service!
Deliveries work differently depending on where you want the item to be delivered and we help to get the faster delivery.

Dhaka City

We deliver across the Dhaka City by SteadFast most of the time and for Few cased we do use PaperFly Courier and in general delivery done within 24-72 hours. If your order is over BDT 10,000 in value and less than 2 kg in weight, your delivery will be free of cost. If your order may be outside these bounds, you will be quoted for delivery on checkout.

Top Tech Groove Office Pickup

If you order any product and want to pick up from our office, then you can do that but we request you to call our Hotline- 01711-132557 to confirm the stock. Once we confirm you can pick up your order from Top Tech Groove's offices between 10 AM to 7 PM, Everyday. 

How long will my delivery take?

Delivery timeframes depend on where you want the item to be delivered. Here is some timing for your kind reference-

Inside Dhaka
In general, we do deliver the next day after confirmation. In exceptional cases, it can take up to 2 to 3 working days or more in that case we will update by email or over phone call.

Outside Dhaka/ Whole Bangladesh
We deliver all major cities across the country via Different Courier Services, an estimated delivery date is provided when your checkout. Most national orders are delivered in 2 to 5 business days. In exceptional cases, it can take more time but don’t worry we will keep you posted time to time to give the best possible schedule time to deliver the item.

Note Most of our products we keep in stock and we usually dispatched on the same day [if the order placed the order and get confirmed before 5 PM]. If an order is placed after 5 pm, it will usually be dispatched the next day.

Do you charge for delivery- What’s the charge?

Yes, we charge for the shipping charge but It depends on where you want the item to be delivered and the amount of your single order. If your order amount more than BDT 10,000 it will be FREE of charge.

Dhaka City:
We deliver across the Dhaka city mostly on Next Day. If your order is over BDT 10,000 in value and less than 2 kg in weight, your delivery will be free. If your order may be outside these bounds, you will be quoted for delivery on checkout.

Nationwide
We work with Different Courier companies to deliver orders to nationwide. If you're checking out for delivery outside of Dhaka it will cost you BDT 100 to 150 Taka for most of the items, in exceptional cases we provide a shipping estimate on checkout.

Can I pick up my items?

Yes, you can but you will need to place order online and confirm with us the stock availibility before visiting our office.

Some exceptions may apply in terms of which items can be picked up. Give us a call on 01711-132557 to confirm the schedule of the Office Pickup.

How do I track my order?

We'll send you an email as soon as your order has been confirmed and dispatched from our warehouse and generally, we do it on the same day if you placed an order before 5 PM. Where required, your email or SMS may include a tracking number.

Alternatively, you can jump into your account to track your order status online.

How will I know if my order has been dispatched?

We'll send you an email as soon as your order has been confirmed and dispatched from our warehouse. Alternatively, you can jump into your account to track your order. Generally, we keep our all client posted about their package to avoid any delay to deliver the items. Keep watching your phone calls or SMS to get the item delivered to you.

What do I do if I've placed an order and need to change my delivery details?

Give us a call at 01711-132557, or drop us a line by email at Email us as early as possible if the item is not shipped out we'll see what best we can do.

If your order has already been dispatched, we will unfortunately not be able to change any delivery details.